SHIPPING & RETURNS
Shipping Policy
At Onyx Golf Apparel, we aim to make your shopping experience smooth from start to finish. Once you place an order, our team carefully processes and packages each item to ensure it arrives in perfect condition.
We offer multiple shipping options to suit your needs, including standard and expedited delivery. Estimated delivery times are provided at checkout, and you’ll receive tracking information so you can monitor your order every step of the way.
Please note that delivery times may vary depending on your location, weather, or other unforeseen circumstances. International shipping is available to select countries, and any applicable customs or import duties are the responsibility of the recipient.
If an item is delayed or you have any questions about your shipment, our Customer Care team is always ready to assist. We want every Onyx Golf Apparel customer to enjoy receiving their heritage-inspired golf apparel and performance golf shirts as much as shopping for them.
Return & Exchange Policy
At Onyx Golf Apparel, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your heritage-inspired golf apparel or performance golf shirts, we offer a simple and hassle-free return and exchange process.
Items can be returned or exchanged within a specified period from the date of delivery, provided they are unused, in original condition, and with all tags attached. To initiate a return or exchange, don't hesitate to get in touch with our Customer Care team, who will guide you step by step and provide you with instructions for sending the items back.
Once we receive your returned items, our team will process your exchange or refund promptly. Refunds are issued to the original payment method, and any applicable shipping charges are clearly outlined in our policy.
Our goal is to make returning or exchanging items as smooth as possible so you can continue enjoying your premium golf apparel with confidence. Your satisfaction is our priority, and our Customer Care team is always ready to assist with any questions or concerns.